OfficeWorks

Your Off-Site Professional Virtual Assistant Service

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Rates and Methods of Payment

 

OfficeWorks charges $35.00 per hour plus GST, and disbursements.

 

As a client of OfficeWorks, you may require our services on an individual basis or on a monthly retainer basis by choosing which package type will best suit the needs of your business.  The following two (2) options are available to you:

 

OPTION A: PAY AS YOU GO

 

Choose this option if your business only requires our services for individual projects.   OfficeWorks charges in 15 minute increments with a minimum charge of one (1) hour.  This will be based on a time docket obtained through accurate time tracking and will be presented to you upon completion of your project.  OfficeWorks requires that payment be made immediately upon receipt of our invoice.  Overdue or unpaid accounts will be charged at the rate of 2% per month commencing one (1) month from the date of the invoice.

 

OPTION B: RETAINER BILLING

 

The following monthly packages are available if you choose this option: 

 

Package type

Hours per month

(x hourly rate)

Discount

Starter

5 to 15

5%

Bronze

15 to 25

10%

Silver

25 to 35

15%

Gold

35 to 45

20%

Platinum

45 or more

25%

 

 

OfficeWorks requires a 50% deposit at the beginning of every month when any of the above packages are purchased, with the final payment due and owing at the end of the month.  In the event that any project exceeds the number of hours in the package that is purchased, OfficeWorks will notify you of this and will continue working on said project only when written confirmation is received by you, with the understanding that you will be billed for any additional time spent on said project.  Unused hours may not be carried through to the next month, and no refunds will be given for same. Refunds will only be given if for some reason OfficeWorks was not able to fully complete our contract with you due to illness, emergencies or any other unforeseen situations. 

 

DISBURSEMENTS

 

Photocopies - $0.10 per page

 

Any other additional expenses incurred to complete your project such as postage, courier costs, supplies, long distance charges, etc.

 

METHODS OF PAYMENT

 

OfficeWorks accepts the following methods of payment:

 

·         cash

·         money order

·         bank draft

·         certified cheque

 

POLICIES

Sorry, no personal cheques accepted. 

 

No refunds. 

 

OfficeWorks requires that a contract be signed between the parties before we commence work on any project.

 

OfficeWorks offers free, no obligation consultations.

 

 

 

 

 

  

 

 

 

 

OfficeWorks
Phone number: 519-241-1338
E-mail address:
andrea@officeworksva.com